Privacy Policy

Pinhook Chiropractic Clinic
100 La Rue France
Lafayette, LA 70508

NOTICE OF PRIVACY PRACTICES FOR PROTECTED HEALTH INFORMATION

THIS NOTICE DESCRIBES HOW CHIROPRACTIC AND MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Uses and Disclosures
Here are some examples of how we might have to use or disclose your health care information.
  • Your chiropractor or a staff member may have to disclose your health information including all of your clinical records to another health care provider or a hospital if it is necessary to refer you to them for diagnosis, assessment, or treatment of your health condition.
  • Your chiropractor or a staff member may have to disclose your health information including use your name, address, phone number, and your clinical records to the Chiropractic Association of Louisiana (CAL). This disclosure will be made if we need the CAL’S assistance to receive reimbursement for your services or, if we need the CAL’s assistance because the party responsible for reimbursing your services has improperly processed your claim.
  • Our insurance and billing staff may have to disclose your examination and treatment records and your billing records to another party, such as an insurance carrier, and HMO, a PPO, or your employer, if they are potentially responsible for the payment of your services.
  • Your chiropractor and members of the staff may need to use your name, address, phone number, and your clinical records to contact you to provide appointment reminders, information about treatment alternatives, or other health related information that may be of interest to you. 164.520(b)(1)(iii) (A). If this contact is made by phone, and or at work, a message will be left on an answering machine or with someone else.
  • Your chiropractor or a staff member may have to disclose your health information including use your name, address, phone number, and your clinical records for the purpose of marketing our services. We may use your information, including your photo, to display testimonials, patient of the week /month boards, kid photo boards, as well as all promotions and contest displays within the office. We may also mail you a birthday and or “thank you” card as well as other announcements or flyers. 

You have the right to refuse to give us authorization to contact you to provide appointment reminders, information about treatment alternatives, or other health related information. If you do not give us authorization, it will not affect the treatment we provide to you or the methods we use to obtain reimbursement for your care. You may inspect or copy the information that we use to contact you to provide appointment reminders, information about treatment alternatives, or other health related information at any time.

Our Privacy Pledge
We have and always will respect your privacy. Other than the uses and disclosures we described above, we will not sell or provide any of your health information to any outside marketing organizations.
 
Permitted Uses and Disclosures Without Your Consent or Authorization
Under federal law, we are also permitted or required to use or disclose your health information without your consent or authorization in these following circumstances.
  • We are permitted to use or disclose your health information if we are providing health care services to you based on the orders of another health care provider.
  • We are permitted to use or disclose your health information if we provide health care services to you as an inmate.
  • We are permitted to use or disclose your health information if we provide health care services to you in an emergency.
  • We are permitted to use or disclose your health information if we are required by law to treat you and we are unable to obtain your consent after attempting to do so.
  • We are permitted to use or disclose your health information if there are substantial barriers to communicating with you, but in our professional judgment we believe that you intend for us to provide care.

Other than the circumstances described in the preceding examples, any other use or disclosure of your health information will only be made with your written authorization.

Your Right to Revoke Your Authorization
You may revoke your authorization to us at any time; however, your revocation must be in writing. There are two circumstances under which we will not be able to honor your revocation request:
  • If we have already released your health information before we receive your request to revoke your authorization. 164.508(b)(5)(i)
  • If you were required to give your authorization as a condition of obtaining insurance, the insurance company may have a right to your health information if they decide to contest any of your claims. If you wish to revoke your authorization please write to us at:
                                                                      Pinhook Chiropractic Clinic
                                                          100 La Rue France, Lafayette, LA 70508
Your Right to Limit Uses or Disclosures
If there are health care providers, hospitals, employers, insurers, or other individuals or organizations to whom you do not want us to disclose your health information, please let us know, in writing, what individuals or organizations to whom you do not want us to disclose your health care information. We are not required to agree to your restrictions. However, if we agree with your restrictions, the restriction is binding on us. If we do not agree to your restrictions, you may drop your request or you are free to seek care from another health care provider.
 
Your Right to Receive Confidential Communication regarding Your Health Information
We normally provide information about your health to you in person at the time you receive chiropractic services from us. We may also mail you information regarding your health or about the status of your account. We will do our best to accommodate any reasonable request if you would like to receive information about your health or the services that we provide at al place other than your home or, if you would like the information in a different form. To help us respond to your needs, please make any request in writing.
 
Your Right to Inspect and Copy Your Health Information
You have the right to inspect and/or copy your health information for six years from the date that the record was created or as long as the information remains in our files.
 
Your Right to Amend Your Health Information
You have the right to request that we amend your health information for six years from the date that the record was created or as long as the information remains in our files. We require your request to amend your records to be in writing and for you to give us a reason to support the change you are requesting us to make.
 
Your Right to Receive an Accounting of the Disclosures We Have Made of Your Records
Louisiana law requires that we furnish you, upon request, a copy of any information related in any way to you which we have transmitted to any company, or any public or private agency, or any person.
 
We may charge reasonable copying charges for this service which are set forth in the statues as well as a handling charge and actual postage.
 
We may deny access to a record if we reasonably conclude that knowledge of the information contained in the record would be injurious to the health or welfare of the patient or could reasonably be expected to endanger the life or safety of any other person.
 
Your Right to Obtain a Paper Copy of This Notice
If you have agreed to receive privacy notices by e-mail, you may request a paper copy of this notice at any time.
 
Our Duties
We are required by law to maintain the privacy of your health information. We are also required to provide you with this notice of our legal duties and our privacy practices with respect to your health information.
 
We must abide by the terms of this notice while it is in effect. However, we reserve the right to change the terms of our privacy notices. If we make a change to the terms of our privacy agreement we will notify you in writing when you come in for treatment or by mail. If we make a change in our privacy terms, the change will apply for all of your health information on file.
 
Re-Disclosure
Information that we use or disclose may be subject to re-disclosure by the person to whom we provide the information and may no longer be protected by the federal privacy rules.
 
Your Right to Complain
You may complain to us or to the Secretary for Health and Human Services if you feel that we have violated your privacy rights. We respect your right to file a complaint and will not take any action against you if you file a complaint. While you may make an oral complaint at any time, written comments should be addressed to:
                                                                           Pinhook Chiropractic Clinic
                                                                           Attn: HIPAA Officer
                                                                          100 La Rue France, Lafayette, LA 70508
 


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